16 Articles available to browse in the blog

  • Do hospitality staff get the respect they deserve?

    Anyone who works in the hospitality sector in the UK knows what it is like to deal with difficult customers on a day to day basis and in fact it is often just seen as part of the job – after all, the customer is always right. Or are they? It has been engrained into us here in the UK in the hospitality industry that this is the case and that dealing with customers complaining and being rude on occasion is just part and parcel of the job. Is it not time however that our hospitality workers start getting the same respect from the public that those in other European countries do? ...read more
  • Six tips to Keep Your Hospitality Staff Happy

    Whether you manage a restaurant, a bar or hotel; finding good staff is only half the battle. Once you’ve spent the time and money on advertising and recruiting for your staff, then trained them, you want to ensure that once they’re in place; they are happy, content, and loyal in their roles. In this post, we outline some key tips to help you keep your hospitality staff happy. ...read more
  • How to become a chef in the UK

    If you’re already a chef abroad, and you are thinking about moving to the UK for a job in catering, you might be wondering the best way to find work as a chef. In this post we provide you with a summary of the information you will need to help...read more
  • How to cater for food allergies in your restaurant.

    Food allergies form a major concern as eating out has become more popular over the years. What's even more concerning is the steady rise of food allergies in both children and adults. To keep up with the challenges of catering to a diverse body of customers, restaurants have to make certain changes and even go the extra mile to accommodate the needs of every one of their customers. The seriousness of the food allergies must be recognised and dealt with accordingly. But how should restaurants go about that? Let's find out. ALLERGY-FRIENDLY MENUS Most restaurant owners and chefs have recognised the importance of allergy-friendly menus when it comes to their customers. A few restaurants have even gone as far as eliminating all allergens from their menus completely to avoid any unfavourable consequences for their customers' health. Allergy-friendly menus do not have to be very extensive but should contain at least 8-10 dishes for the customer to choose from. This doesn't only allow restaurants to cater for a more diverse customer base, but it also shows that the restaurants make their customers' concerns and well-being their priority. ...read more
  • How to maintain a good work/life balance whilst working in the hospitality industry

    Anyone who works in the hospitality industry be it a hotel receptionist, waiting staff or delivery driver knows that unsociable hours outside of the 9-5 working day come as standard. It can often prove difficult maintaining a good work/life balance with long shifts plus evening and weekend work (and not to mention the very busy Christmas period). We have some tips however as to how to maintain as good a work/life balance as possible. Working in this industry often means days off fall during the week when everyone else is at work. Take advantage of this! This is often the best time to go into town for some shopping in peace away from the busy crowds at the weekends or to take advantage of a cheap midweek lunch deal with a friend. Take up a new hobby and keep it up when you can. Many of us are guilty of spending any time we do have off on catching up with life admin, but it’s also important to spend time doing something you enjoy. Many exercise classes are on during the day so again when everyone else is at work this may be the best time to attend a class which is a bit quieter. Gyms are also quieter during the day and many gyms are now open 24/7 so you should be able to find a gym to fit in with your working hours. ...read more